Orders are shipped only to addresses in the continental US, Alaska, Hawaii, Puerto Rico.
Please make sure that the shipping and billing addresses are correct and complete, including company name, apartment number, and suite number if applicable.
IN THE CONTINENTAL USA ONLY
Orders are processed in approx. 2 BUSINESS days of receipt and clearing of payment, and should arrive in 7 to 10 BUSINESS days or less after processing, not including Saturdays, Sundays or holidays. Shipping is via UPS Ground so we will need a physical address, sorry no delivery to PO Box.
- Orders $1.00-$45.00 pay $ 9.95
- Orders $45.01-$65.00 pay $13.95
- Orders $65.01-$80.00 pay $19.95
- Orders $80.01-$99.99 pay $23.95
- Orders $100.00-$119.99 pay $28.95
- Orders $120.00 or more pay approx. 24% of the total order for shipping
IN ALASKA, HAWAII, PR
Alaska, Hawaii , Puerto Rico: Shipping cost are $25.00 MINIMUM or approx. 43% of the Total Order and ships Air Mail Only taking 2 weeks for delivery.
INTERNATIONAL SHIPPING
We apologize, but we no longer ship internationally.
CLAIMS & DAMAGES
If you have Claims/Damages, please EMAIL us using the Claims & Damages Form click here. Fill out completely and in the comments section, simply write "damaged" and the the number of the item(s) damaged. Example: COMMENTS: "Damaged; 33248; 34221". If a shipment or part of a shipment is missing, then the same applies. PLEASE DO NOT CALL IN DAMAGES. You may be required to take pictures of the damages, preferably digital to be sent by email, or if not available, paper photos forwarded to us at the address we will provide you via email. UPON RECEIVING THE PICTURES, A CREDIT WILL BE ISSUED TO YOU WITHIN 24-48 HRS. PLEASE ALLOW TIME TO PROCESS AND LOOK AT YOUR STATEMENT BEFORE CONTACTING US.
TRACKING YOUR ORDER
We will provide you with an invoice number upon processing your order. It will arrive to you via email, and it is your responsibility to make sure that your email is correct and that you do not lose or delete your tracking number's), when you place your order initially, that your email can accept our email from us and is NOT spam protected against our email, and with that, you can track your order approx 3 days after we process your order.
PAYMENT TERMS
We accept MasterCard, Visa, American Express, Discover and PayPal. Funds need to clear before an order is shipped out.
RETURN POLICY
We have a 15 day 100% guarantee on merchandise from the date of delivery. You must contact us using the Contact Us Form to make arraignments for any returns. Please do not take it upon yourself to simply return any merchandise or you will void any and all return rights. We will provide instructions to you via email on how, when and where.
